This Privacy Policy explains how UAECellphone.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.UAECellphone.com (the “Site”) or communicate with us in other ways (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you, the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, along with the revised “Last updated” date. Please review this Privacy Policy periodically for any changes.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources, as described below. The information we collect depends on how you interact with us.
We may use the information we collect to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of others.
What Personal Information We Collect
The personal information we collect depends on how you interact with our Site and use our Services. “Personal information” refers to any information that identifies or can be linked to you. Below are the categories of personal information we collect:
Information We Collect Directly from You
The information you directly provide may include:
- Basic Contact Details: Name, address, phone number, email.
- Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
- Account Information: Username, password, security questions.
- Shopping Information: Items you view, add to your cart, or wishlist.
- Customer Support Information: Information you provide when contacting customer support, such as through messages or inquiries.
You may choose not to provide some of this information, but doing so may limit your access to certain features or services.
Information We Collect through Cookies
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection data, IP address, and other details related to your use of the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third-party vendors and service providers who collect information on our behalf, such as for payment processing, shipping, and customer support.
How We Use Your Personal Information
We use your personal information for various purposes, including but not limited to:
- Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns or exchanges, and enable reviews.
- Marketing and Advertising: To send promotional communications, including emails, text messages, or postal mail. We may use your data to better personalize our advertising, both on the Site and other websites.
- Security and Fraud Prevention: To detect, investigate, and take action against fraudulent or illegal activities. We also recommend securing your account credentials, including username and password.
- Customer Communication: To provide customer support, address inquiries, and improve our Services. This is to maintain a responsive and effective business relationship.
Cookies
Most browsers accept cookies by default, but you can configure your browser settings to remove or reject cookies. Please note that blocking or deleting cookies may affect your user experience, and some features or functionalities of the Services may no longer work as intended. Additionally, blocking cookies might not fully prevent us from sharing information with third parties, such as advertising partners.
How We Disclose Personal Information
We do not use or disclose sensitive personal information to infer characteristics about you. However, in certain situations, we may share your personal information with third parties for legitimate purposes under this Privacy Policy, such as:
- With vendors or third-party service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, and shipping).
- With business and marketing partners to provide services and advertise to you. These partners will handle your information in accordance with their own privacy policies.
- If you consent or request us to disclose your personal information to third parties, for example, to process shipping or through social media integrations.
- With our affiliates or corporate group members to run our business operations.
- In connection with business transactions, such as mergers or bankruptcy, and to comply with legal obligations (e.g., responding to subpoenas, search warrants, etc.), enforce terms of service, or protect the Services, our rights, and the rights of our users or others.
User-Generated Content
Our Services may allow you to post product reviews or other content. Any content submitted to public areas of the Services will be visible to anyone. We cannot control who accesses this content and cannot guarantee its privacy or security. You are responsible for any information you make publicly available.
Third-Party Websites and Links
Our Site may contain links to third-party websites. If you visit these sites, you should review their privacy and security policies. We are not responsible for the privacy practices of other sites and do not guarantee the accuracy, completeness, or reliability of information found on such platforms. Information shared on third-party social networking platforms may be viewable by other users, including those outside the Services.
Security and Retention of Your Information
Please be aware that no security measures are completely foolproof, and we cannot guarantee “perfect security.” We recommend avoiding sending sensitive information through unsecured channels. The retention of your personal information depends on various factors, including the need to maintain your account, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. However, these rights are not absolute, and we may deny your request in some cases as permitted by law. Your rights may include:
- Right to Access / Know: Request access to the personal information we hold about you.
- Right to Delete: Request that we delete your personal information.
- Right to Correct: Request corrections to any inaccurate personal information.
- Right of Portability: Request a copy of your personal information and transfer it to a third party in certain circumstances.
- Restriction of Processing: Request that we restrict our processing of your personal information.
- Withdrawal of Consent: Withdraw consent for processing where applicable.
- Appeal: Appeal our decision if we decline to process your request.
- Managing Communication Preferences: Opt-out of promotional emails at any time by using the unsubscribe option in our emails. Non-promotional emails, like order confirmations, may still be sent.
To exercise any of these rights, please contact us using the details provided below. We will not discriminate against you for exercising your rights. We may need additional information, such as your email address or account information, to verify your identity.
If you designate an authorized agent to make requests on your behalf, we will require proof of authorization and may need you to verify your identity.
Complaints
If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may be entitled to file a complaint with your local data protection authority.
Contact Us
For any questions regarding our privacy practices or to exercise your rights, please contact us at:
Email: [email protected]m
